Whether or not you have much experience of employing disabled people, sometimes all you need is a little no-nonsense advice to help you take that first step in building your disability confidence.

And, the good news is that just a few simple changes can make a big difference. Not only will your business benefit from recruiting and retaining a diverse workforce, but you’ll also be seen as an exemplar employer.

To help get you on your way, here are just a few basic tips:

Job adverts

Use plain English and the disability confident’ symbol if your organisation is accredited to use it.

Job applications

Allow candidates to submit their applications in a range of alternative formats. This could be email, braille, easy read, large print, audio tape and computer disk etc.


Consider some simple adjustments, such as:

  • Asking the candidate in advance if they require any reasonable adjustments.
  • Choosing a location or rearranging a room to better suit the individual.
  • Being flexible with interview timings, allowing people extra time for the interview.
  • Allowing the candidate to be accompanied.
  • Adjusting the layout or lighting of the room if required.
  • Providing any forms or information in large print or easy read format.

Better still; why not consider a ‘working interview’ as an alternative. This way, the individual gets practical on-the-job experience, and their skills can be assessed in a real work environment.

Tests and assessments

Think about:

  • Allowing the candidate extra time for reading written work.
  • Providing verbal instructions or a reader if, for example, you are interviewing a person with dyslexia.
  • Providing alternative formats, such as large print or electronic versions.

Disability etiquette

Good disability etiquette is about basic courtesy, respect and common sense.

Just a few simple pointers will help you to break down barriers when communicating and working with disabled people:

  • Offer assistance to a disabled person, but wait until your offer has been accepted before you help.
  • Talk directly to the individual, making eye contact as you would with anyone else.
  • Remember that some people have unseen disabilities such as mental health conditions, diabetes or epilepsy.

If you’d like any further advice or guidance, simply give us a call on 0300 456 8110. And, if it helps, we have a range of training solutions to support your business to become disability confident. Just get in touch and we’ll get back to you.